Contact us
Contact us
Contact details
FAQ’s
faq’s
We have prepared for you a series of answers to the most frequently asked questions that arise before starting your purchase, while you are making it or after having received it. If your question is not< 1 >among these or you do not find what you are looking for, you can call us by phone at 973 44 64 45 or send us an email at info@hidrocenter.es
Our activity focuses on the marketing, design, execution of work and maintenance of irrigation systems (drip and sprinkler), pumping stations, irrigation communities, filtration, automation, garden irrigation, drinking water networks, swimming pools and water treatment.
What advantages does our online store offer me?
The main advantage we offer customers is the time you save and the comfort you gain in an essential task in the daily life of any home. We offer all the facilities and we are at your disposal before, during and after the purchasing process.
We deliver in Spain, the Peninsula and the Balearic Islands, no matter the size of your city or town, in 24 hours you can have the purchase at your home, you choose the day and time slot at which you want us to deliver it to you.
To make a purchase in our online store, follow these steps:
- Select your products: Explore our wide range of irrigation, pumping, filtration, automation, swimming pools and water treatment products. Add the products you want to your shopping cart.
- Check your cart: Once you have selected all the products you need, check your cart to make sure you have everything you want to purchase.
- Proceed to payment: When you are ready to complete your purchase, click the “Pay” button. You will be redirected to our secure payment system Redsys POS.
- Enter your payment information: Enter the information required to make the payment securely. We accept a variety of payment methods, including credit and debit cards.
- Confirm your order: Once you have completed payment, you will receive a confirmation of your order by email. Your purchase will be processed and prepared for shipment in the shortest time possible.
Thank you for choosing us for your irrigation and water treatment needs! If you have any questions or need additional assistance, please do not hesitate to contact our customer service team.
In our online store, you can buy a wide variety of products related to irrigation systems (drip and sprinkler), pumping stations, filtration, automation, garden irrigation, drinking water networks, swimming pools and water treatment. Some of our most popular products include:
- Drip and sprinkler irrigation systems.
- Pumping stations and filtration equipment.
- Products for pool maintenance.
- Accessories for irrigation and gardening systems.
- Automation equipment for irrigation systems.
- Treatment of waste and drinking water.
Explore our online store to discover the full range of products we offer. If you need help finding a specific product or have any questions about our products, please feel free to contact our customer service team. We are here to help you!
Our prices are competitive and designed to give you the best value for your money. We work hard to ensure our customers receive high quality products at fair and affordable prices. Additionally, we offer regular promotions and discounts on a variety of products.
To find out the specific prices of the products you are interested in, we invite you to explore our online store. Each product has its own price clearly indicated on the corresponding page. If you need help finding a product within your budget or have any questions about pricing, feel free to contact our customer service team. We are here to help you find the best options for your irrigation and water treatment needs.
To save when purchasing in our online store, we recommend you follow these tips:
1. **Take advantage of offers and promotions**: Stay tuned for our special offers and regular promotions. Subscribe to our newsletter to receive notifications about exclusive discounts and seasonal offers.
2. **Buy in larger quantities**: Some products offer discounts for volume purchases. Consider purchasing in larger quantities if you have storage space and need multiple products.
3. **Explore our bundle and kit options**: We offer bundles and kits that include multiple products at a reduced price compared to purchasing the items separately. These bundles can be a great way to save money and get everything you need in one package.
4. **Use discount coupons**: We sometimes offer discount coupons that you can apply during checkout to get an additional discount on your purchase. Be sure to check our emails and social media to stay up to date on current promotions.
5. **Take advantage of free shipping**: We offer free shipping under certain circumstances, such as purchases over a certain amount. Be sure to check our shipping policies to see if you qualify for free shipping.
By following these tips, you can maximize your savings when shopping in our online store. If you have any questions about how to save or need help with your purchase, our customer service team is available to help.
To process a return, follow these steps:
1. **Contact us**: If you wish to return a product, please contact our team within fourteen (14) calendar days of receiving the package. You can call 973 44 64 45 or send us an email to info@hidrocenter.es.
2. **Return requirements**: The product must be in the same condition in which it was delivered, with its original packaging and labeling as far as possible. Use the same box or a similar format for return shipping. Include a copy of the delivery note marking the returned products.
3. **Shipping costs**: If the return is due to our error (defective product, incorrect shipping, etc.), we will be responsible for the collection costs. If the return is for other reasons (correct but unwanted products), Hidrocenter will pay the cost of the products, except for the return costs that will be borne by the customer.
Once we receive the returned product and verify its condition, we will process the return accordingly.
Thank you for your understanding and collaboration in the return process! If you have any additional questions or need more information, do not hesitate to contact us. We are here to help you.
We ship our products to all of Spain, including the Peninsula and the Balearic Islands. No matter the size of your city or town, we ship to the entire Spanish geography. In addition, we offer the option of delivery within 24 hours so you can receive your purchase quickly. You choose the day and time slot that best suits you for delivery to your home. If you have any questions about our shipping options or need more details, please feel free to contact us. We are here to help you.
Shipping costs may vary depending on the destination, the weight of the package and the type of shipping service selected. However, we offer several shipping options to suit your needs:
1. **Standard Shipping**: Shipping costs are calculated based on location and package weight. You can select this option to receive your order within a reasonable period of time.
2. **Express shipping**: If you need to receive your order urgently, we offer the express shipping option with special rates that guarantee faster delivery.
We recommend that you review the details of shipping costs during the purchasing process in our online store. Additionally, if you have any specific questions about shipping costs or need more information, please feel free to contact our customer service team. We are here to help you find the best shipping option for your order.

