Returns
It’s very easy. Our return policy is fourteen (14) calendar days from the moment you receive the package, as dictated by current law.
Si quieres devolver algo, llama al 973 44 64 45, escríbenos un correo a info@hidrocenter.es
What return requirements are there?
- The product must be in the same condition in which it was delivered and retain, to the extent possible, its original packaging and labeling.
- The shipment must be made using the same box or envelope that we have sent you, or failing that, in a similar format that guarantees the return in good condition.
- A copy of the delivery note must be included inside the package, where the returned products are also marked.
Who pays shipping costs for returns?
If the reason for the return is for something that we have not done completely well (the product is defective, it is not the one you ordered, etc.), we will take care of the collection costs. If the reason is different (the products were served correctly but they are not to your liking), Hidrocenter will pay the cost of the products except for the return costs that will be borne by the customer.
